Terms & Conditions

This website is operated by EliteCucine UAE LLC. Throughout this platform, references to “we,” “us,” or “our” denote EliteCucine. We provide this website, including its content, tools, and services, to you, the user, subject to your agreement to comply with all terms, conditions, policies, and notices presented herein.

By accessing our website or purchasing from us, you interact with our “Service” and agree to be bound by the following terms and conditions (“Terms of Use,” “Terms”), as well as any additional terms, policies, or conditions linked or referenced within this document. These Terms of Use apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and content providers.

Please carefully review these Terms of Use before accessing or using our website. Engaging with any part of the site indicates your acceptance of these Terms. If you do not agree with any portion of this agreement, you may not access the website or use its services. If these Terms of Use are considered an offer, your acceptance is expressly limited to these terms.

New features or tools added to the current store will also be governed by these Terms of Use. You can access the latest version of the Terms of Use on this page at any time. We reserve the right to update, modify, or replace parts of these Terms by posting changes on our website. It is your responsibility to check this page regularly for updates. Continued use of or access to the website after changes are posted signifies your agreement to those updates.

Our online store is powered by Shopify Inc., which provides the e-commerce platform enabling us to deliver our products and services to you.

By agreeing to these Terms of Use, you confirm that you are at least the age of majority in your state or province of residence, or that you are of legal age and have given consent for your minor dependents to use this site. You may not use our products for illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit any destructive code, such as viruses, worms, or other malicious software. Breaching or violating these Terms will result in the immediate termination of your access to our Services.

We reserve the right to refuse service to anyone at our discretion for any reason. You understand that your data (excluding payment card information) may be transferred unencrypted, involving (a) transmission over various networks and (b) modifications to comply with technical requirements of connected systems or devices. Payment card details, however, are always encrypted during transfer. You agree not to duplicate, copy, sell, resell, or exploit any part of the Service, its use, or access, or any contact information provided through the website, without our explicit written permission. Headings in this agreement are for convenience only and do not limit or affect these Terms.

We are not liable if the information on this site is inaccurate, incomplete, or not current. The content provided is for general informational purposes only and should not be the sole basis for decisions without consulting more accurate, comprehensive, or up-to-date primary sources. Using this site’s content is at your own risk. Historical data on the site, if present, is not current and is provided for reference only. We may modify the site’s content at any time, but we are not required to update it. You are responsible for monitoring changes to the site.

Prices for our products are subject to change without notice. We may adjust or discontinue the Service (or any part or content) at any time without prior warning. We are not liable to you or any third party for any changes, price modifications, suspensions, or discontinuations of the Service.

Certain products or services may be available exclusively online through the website, offered in limited quantities, and subject to returns or exchanges only under our Return Policy. We aim to display product colors and images as accurately as possible, but we cannot guarantee that your device’s screen will reflect them precisely. We reserve the right to limit sales of our products or Services to specific individuals, geographic areas, or jurisdictions at our discretion, applying this right on a case-by-case basis. We may also restrict the quantities of products or services available. Product descriptions and prices may be revised at our sole discretion without notice, and we may discontinue any product at any time. Offers for products or services are void where prohibited by law. We do not guarantee that the quality of products, services, or information obtained will meet your expectations or that errors in the Service will be corrected.

We may refuse any order you place with us. At our discretion, we may limit or cancel purchase quantities per person, household, or order, including orders using the same account, payment method, or billing/shipping address. If we alter or cancel an order, we may attempt to notify you using the contact information provided at the time of the order. We reserve the right to restrict or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide accurate, current, and complete billing and account information for all purchases made in our store. You must promptly update your account details, including email and payment information, to ensure seamless transactions and communication as needed. For more information, please review our Return and Refund Policy (accessible via Quick Links below).

We may provide access to third-party tools over which we have no control, monitoring, or input. You acknowledge that such tools are offered “as is” and “as available,” without any warranties, representations, or conditions, and without our endorsement. We are not liable for any issues arising from your use of these optional third-party tools. Your use of any optional tools provided through the site is at your own risk and discretion; ensure you are familiar with and agree to the terms set by the relevant third-party providers. New features or services introduced on the website in the future (e.g., additional tools or resources) will also be subject to these Terms of Use.

Content, products, or services available through our Service may include materials from third parties. Links to third-party websites on our site may direct you to external platforms not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and assume no liability for third-party materials, websites, or their products and services. We are not liable for any damages or issues related to transactions or interactions with third-party websites. Please thoroughly review their policies and practices before engaging in any transactions. Complaints or questions about third-party offerings should be directed to the respective third party.

If you submit content at our request (e.g., contest entries) or voluntarily provide creative ideas, suggestions, proposals, or materials—whether online, by email, mail, or otherwise (collectively “comments”)—you grant us unlimited rights to edit, copy, publish, distribute, translate, and use such comments in any medium. We are not required to (1) maintain comment confidentiality, (2) provide compensation for comments, or (3) respond to them. We may, but are not obligated to, monitor, edit, or remove content we deem, at our discretion, to be unlawful, offensive, threatening, defamatory, obscene, or in violation of intellectual property rights or these Terms of Use. You agree that your comments will not violate third-party rights (e.g., copyright, privacy, or proprietary rights) or contain unlawful, abusive, or harmful material, including viruses or malware that could disrupt the Service or related sites. You may not use false email addresses, impersonate others, or mislead us or third parties about the origin of your comments. You are solely responsible for your comments and their accuracy; we are not liable for comments posted by you or others.

Your submission of personal data through the store is governed by our Privacy Policy (see Quick Links below).

Occasionally, our site or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability. We reserve the right to correct such errors, update information, or cancel orders if any information in the Service or related websites is inaccurate, even after an order is placed, without prior notice. We are not obligated to update or clarify information in the Service or on related sites, including pricing, unless required by law. No specified update date on the Service or related sites implies that all information has been recently revised.

In addition to other restrictions in these Terms of Use, you may not use the site or its content: (a) for unlawful purposes; (b) to solicit others to perform illegal acts; (c) to violate international, federal, provincial, or local regulations; (d) to infringe on our or others’ intellectual property rights; (e) to harass, defame, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to submit false or misleading information; (g) to upload viruses or malicious code affecting the Service, related sites, or the internet; (h) to collect others’ personal information; (i) to spam, phish, or scrape; (j) for obscene or immoral purposes; or (k) to circumvent security features of the Service, related sites, or the internet. Violating these prohibitions may lead to termination of your access to the Service or related sites.

We do not guarantee, assure, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not guarantee the accuracy or reliability of results from using the Service. You acknowledge that we may suspend or discontinue the Service at any time without notice. Your use of, or inability to use, the Service is at your own risk. The Service and all products and services provided are offered “as is” and “as available,” without any express or implied warranties, including merchantability, fitness for a particular purpose, durability, or non-infringement, unless explicitly stated by us. EliteCucine, our directors, employees, affiliates, agents, suppliers, and licensors will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or products, including lost profits, revenue, data, or replacement costs, regardless of the legal theory. Our liability is limited to the maximum extent permitted by law where certain damage exclusions are not allowed.

You agree to indemnify, defend, and hold harmless EliteCucine, our affiliates, partners, officers, directors, agents, suppliers, and employees from any third-party claims or demands, including reasonable legal fees, arising from your breach of these Terms of Use, referenced documents, or any laws or third-party rights.

If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the unenforceable portion will be severed without affecting the validity of the remaining terms.

Obligations and liabilities incurred before termination will survive the end of this agreement. These Terms of Use remain effective until terminated by you or us. You may terminate this agreement by notifying us that you no longer wish to use our Services or by ceasing to access our site. If we determine, at our discretion, that you have violated or may have violated these Terms of Use, we may terminate this agreement without notice, holding you liable for any amounts owed up to the termination date and potentially restricting your access to our Services.

Our failure to exercise any right or provision in these Terms of Use does not constitute a waiver of that right or provision. These Terms of Use, along with any policies or rules posted on the site or related to the Service, constitute the entire agreement between you and us, superseding any prior agreements or communications, written or oral, including previous versions of these Terms. Any ambiguities in interpreting these Terms will not be construed against the drafting party.

These Terms of Use and any related agreements for our Services are governed by and construed in accordance with the laws of the United Arab Emirates.

You can review the most current version of these Terms of Use on this page at any time. We may, at our discretion, update or replace any part of these Terms by posting changes on our website. You are responsible for periodically checking our site for updates. Your continued use of or access to the website or Service after changes are posted indicates your acceptance of those changes.

For questions about these Terms of Use, please contact us at contact@elitecucine.com.